Privacy Policy for Damyst

Last Updated: July 1, 2025

Your privacy is incredibly important to us at Damyst. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website and make purchases from our online perfume store.

By using our website, you agree to the collection and use of information in accordance with this policy. If you have any questions about this Privacy Policy, please don't hesitate to contact us.

1. Information We Collect

We collect various types of information to provide and improve our services to you, specifically for your online perfume shopping experience.

a. Personal Information You Provide Voluntarily

When you interact with our site, you might provide us with personal information. This includes:

• Contact Information: Your name, email address, phone number, and shipping address when you create an account, place an order for fragrances, or subscribe to our newsletter.

• Account Information: Usernames and passwords for your customer account.

• Payment Information: Details required to process your payments, such as credit card numbers or other payment method details. Please note that we do not store full credit card numbers on our servers. All secure payments are processed via a third-party payment gateway.

• Order Details: Information related to your perfume purchases, including the products you buy, order history, and delivery instructions.

• Communications: Records of your correspondence with our customer service, including emails, chat transcripts, or phone calls regarding perfume inquiries or support.

• Reviews and Feedback: Any reviews, comments, or feedback you provide about our perfume products or services.

b. Information Collected Automatically

When you visit our website, certain information is automatically collected through cookies and similar technologies. This may include:

• Usage Data: Information about how you access and use the website, such as your IP address, browser type, operating system, referral source, pages viewed, time spent on pages, and clickstream data. This helps us understand website traffic and user behavior for our e-commerce platform.

• Device Information: Details about the device you use to access our services, including device type, unique device identifiers, and mobile network information.

• Location Information: General location data derived from your IP address.

2. How We Use Your Information

We use the information we collect for various purposes to enhance your online fragrance store experience, including:

• Processing Orders: To fulfill and manage your perfume orders, including shipping, delivery, and returns.

• Account Management: To manage your customer account, provide customer support, and communicate with you about your orders or account.

• Improving Our Services: To analyze website usage and trends, allowing us to enhance our website functionality, perfume product selection, and overall user experience.

• Personalization: To tailor our fragrance recommendations and content based on your interests and past purchases.

• Marketing & Promotions: To send you updates, promotional offers, newsletters, and information about new perfume launches or special discounts (only if you have opted in). You can opt out of marketing communications at any time.

• Security & Fraud Prevention: To protect our website, customers, and business from fraudulent activities and unauthorized access.

• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. How We Share Your Information

We are committed to keeping your information confidential. We may share your information with third parties only in the following circumstances:

• Service Providers: We engage trusted third-party service providers who assist us in operating our business and providing our services. These may include:

  • Payment Processors: To securely handle your transactions for perfume purchases.

  • Shipping & Logistics Partners: To deliver your fragrance orders.

  • Marketing & Analytics Providers: To help us understand website usage and manage our marketing campaigns.

  • IT & Website Hosting Providers: To maintain our e-commerce website.

• Legal Requirements: If required by law, court order, or governmental request to disclose your information.

• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

• With Your Consent: We may share your information with other third parties when we have your explicit consent to do so.

We ensure that all third-party service providers are contractually obligated to protect your information and use it only for the purposes for which it was provided.

4. Cookies and Tracking Technologies

Our website uses "cookies" and similar tracking technologies (like web beacons and pixels) to enhance your online shopping experience and gather information about website usage.

• What are Cookies? Cookies are small data files placed on your device. They help us remember your preferences, track items in your shopping cart, and provide a more personalized experience.

• How We Use Them:

  • Essential Cookies: Necessary for the website to function correctly (e.g., enabling your perfume shopping cart).

  • Analytical/Performance Cookies: Help us understand how visitors use our site, so we can measure and improve performance.

  • Functionality Cookies: Remember your choices to provide enhanced, more personal features.

  • Targeting/Advertising Cookies: Used to deliver relevant advertisements to you based on your interests.

• Your Choices: You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some parts of our website may not function properly, impacting your ability to buy perfume online.

5. Data Security

We take the security of your personal information very seriously. We implement a variety of security measures, including:

• Encryption: Using SSL/TLS encryption to protect data transmitted over our website.

• Access Controls: Limiting access to your personal information to authorized personnel only.

• Regular Security Audits: Conducting periodic reviews to ensure our security practices are up-to-date.

• Secure Payment Processing: Partnering with reputable payment gateways that adhere to industry security standards for all secure payments.

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

6. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information:

• Right to Access: You have the right to request a copy of the personal data we hold about you.

• Right to Rectification: You have the right to request that we correct any inaccurate or incomplete information.

• Right to Erasure (Right to be Forgotten): You may request that we delete your personal data under certain conditions.

• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data under certain conditions.

• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.

• Right to Object: You have the right to object to our processing of your personal data under certain conditions.

• Right to Withdraw Consent: If we are relying on your consent to process your personal data, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the details provided below. We will respond to your request in accordance with applicable laws.

7. Third-Party Links

Our website may contain links to other websites that are not operated by us. This Privacy Policy does not apply to those third-party sites. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

8. Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to remove that information from our records.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our website after any modifications constitutes your acknowledgment and acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, our data practices, or your online perfume shopping experience, please do not hesitate to reach out to us:

• Email: contact@damyst.com

• Phone: +91 9503558555

• Address: Ganeshpur Society, Pune, Maharashtra, India

Thank you for trusting Damyst with your fragrance needs. We are committed to protecting your privacy and providing you with a secure and enjoyable online shopping experience.